Tracking Numbers CH074191713US and CH074262352US have been stuck in Shenzhen Customs almost 90 days. I am a teacher from the US. My international school told me to mail packages to them and retrieve them at the school. These two, which contain household and educational items, have been held and I fear they will be destroyed or returned. There is nobody in the US to retrieve them. I do not mind any import Customs or Duties. Can you please help me retrieve my packages? Thank you!!
FOLLOW UP! I just receive a notice they are being prepared to return the packages. Please, how to retrieve them???
Hello! I have 2 packages from the US that show as being held in customs. Would you please tell me what I need to do to receive them? The tracking numbers are Ch118210311US and CH118206498US. Thank you
You need to contact the customs to check. China customs service number is 12360.