Parcels held at customs

Asked by Adele H. | 2/28/2022 12:12:03 AM

I have 2 parcels held by customs. Recipient has since moved to a new address, and the phone number indicated on the parcel was a land line so recipient is unable to check the tax required to be paid. The tracking numbers are RC775902232SG and RC775902246SG. Can someone help me on this?

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I sent the package back to China and it's stuck at the customs. What should I do?

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1 Answer(s)

Daisy | 2/28/2022 6:28:17 AM Reply

Hi Adele H.,

The receiver in China needs to contact the customs to ask how to pay for it by calling 12360.

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