Dear sir,
Kindly tell me Why my parcels are not further proceeding after custom clear from last 10 days? the tracking I.D are
RB003112857PK
rb003112862pk
rb003112860pk
rb003112861pk

Hello, I would like to request help checking the status of my two parcels.

Tracking numbers:
CP556342818CN
CP553952112CN

Both parcels were shipped with China Post SAL and have been in transit with no clear update for a long time. I understand that international shipping can have delays, especially to Brazil, but I need more detailed information because these parcels are important and I need them before June 20-23.

Please check with the carrier if possible and confirm:

1. Have the parcels already left China?
2. Are they still waiting for a flight?
3. Are they stuck at export customs?
4. Is there any issue with the parcels?
5. Is there any estimated time for the next update?

I am not asking for a guaranteed delivery date, I just need a clearer status update because I am worried about the long delay.

Thank you for your help.

I have returned a bad product sent to me and close to 2 months pacckage is with custom, do I need to clear the package and how can I get it clear in custom to enable the package sent back successfully to the seller where I bought the package