Call China Post

Asked by don | 1/18/2019 11:49:06 AM

exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

Track Your Package

30 Answer(s)

ATFCL89 9/14/2020 5:10:59 PM

Hey there I am wanting to know when my parcels will be leaving China? they have been cleared for 30 days now but have not been sent. I want to know how to get these moved

Daisy 9/14/2020 7:47:35 PM

Hi ATFCL89,

What's the tracking number?

Yvonne 9/16/2020 5:01:44 PM

Hi
The supplier claims the package was correctly sent, and even the tracking says it was delivered perfectly 28august, i didnt receive it though. I contacted PostNL and only thing she could tell was it didnt had my name/address/city on it, but another person living in a place called Uden in NL. Can you please help me out with this so i have proof so i can get my money back. Trackingnr: LT253507611NL

Dikzz 9/18/2020 10:21:21 PM

Hi im wondering where my parcel is LZ237048090CN its arrived in sydney 2 weeks ago and its not moving thanks

Daisy 9/19/2020 7:02:13 PM

Hi Dikzz,

It's stuck at the customs now. You'd better wait for more days to get updat.

Kiong 9/25/2020 11:40:32 AM

where is my package?
almost a month there was no movement.
Please help EV930752649CN

Judi Sam 9/28/2020 12:45:24 PM

I have ordered more than a month ago and my shipment has been in transit for over 30 days now without any updates. Delivery is to Dubai UAE. Can you please let me know any updates? Tracking number RV487194158CN

Martin03 10/13/2020 2:15:27 PM

China post says it got delivered but that’s not the case! Please help!
le142896250CN

Daisy 10/13/2020 7:17:59 PM

Hi Martin03,

In general, if it's not delivered to your address, you need to contact the seller to ask if the tracking number is right. The seller may give you a tracking number of another customer. If the number is right, he may filled the address by mistake. If all are right, you need to contact DHL Packet to reflect the problem and check it for you as soon as possible. The seller should give you a solution at last if you couldn't get it.

Drago S. 10/14/2020 10:57:42 AM

Would you please give me some information?
Tracking number: RV496110434CN

 
2020-10-14 17:56, Beijing, leave the Beijing International Mail Processing Center, the next stop of the Beijing Post E-Commerce Bureau (transfer)
2020-10-13 20:54, Beijing, Beijing International Mail Exchange Station returned.
2020-10-12 21:50, Beijing, has been handed over to the airline transport.
2020-10-12 21:45, Beijing, has been handed over to the airline transport.
2020-10-12 09:33, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-10-12 09:20, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-10-10 18:28, Beijing, Beijing International Mail Exchange Station returned.
2020-10-09 22:03, Beijing, has been handed over to the airline transport.
2020-10-09 22:03, Beijing, has been handed over to the airline transport.
2020-10-09 13:25, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-10-09 12:59, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-10-06 17:22, Beijing, Beijing International Mail Exchange Station returned.
2020-10-05 22:51, Beijing, has been handed over to the airline transport.
2020-10-05 22:48, Beijing, has been handed over to the airline transport.
2020-10-05 20:05, Beijing, arrive at Beijing International Mail Exchange Station (transit)
2020-10-05 10:15, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-10-05 08:45, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-10-04 18:07, Guangzhou City, Arrive at Guangzhou Aviation Center
2020-10-02 03:21, Beijing, Beijing International Mail Exchange Station returned.
2020-10-01 03:17, Beijing, has been handed over to the airline transport.
2020-09-30 23:59, Beijing, has been handed over to the airline transport.
2020-09-30 10:07, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-09-30 10:07, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-09-26 18:19, Beijing, Beijing International Mail Exchange Station returned.
2020-09-25 23:24, Beijing, has been handed over to the airline transport.
2020-09-25 23:15, Beijing, has been handed over to the airline transport.
2020-09-25 13:12, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-09-25 13:12, Beijing, Beijing International Mail Processing Center, Note: Security return.
2020-09-23 17:03, Beijing, Beijing International Mail Exchange Station returned.
2020-09-22 23:48, Beijing, has been handed over to the airline transport.
2020-09-22 23:47, Beijing, has been handed over to the airline transport.
2020-09-22 12:50, Beijing, Beijing International Mail Processing Center has been exported straight.
2020-09-21 18:13, Beijing, arrive at Beijing Terminal (transit)
2020-09-21 12:38, Guangzhou City, Leave Guangzhou Aviation Center, next stop (Beijing Terminal)
2020-09-20 08:13, Guangzhou City, Arrive at Guangzhou International Center
2020-09-19 22:04, Guangzhou City, Leave the International Letter Group, next stop Guangzhou International
2020-09-19 18:53, Guangzhou City, "International Letter Group" has been received and sent

Daisy 10/14/2020 6:38:04 PM

Hi Drago S,

It didn't pass the check and was returned back for many times. It was delivered to you again now. You need to track it in the following days to see if it's normal. If it's returned back again or you couldn't receive it in time, you need to contact the seller to reflect the problem and give you a solution.

Chloechan 10/19/2020 2:25:15 AM

Hi,
My package (LZ353165693CN) has not had any new tracking updates in 10 days, I was wondering what the hold up is ?
Hope you can help me
Many thanks.

Mónica 10/19/2020 9:08:07 PM

I’ve been waiting for my package (LZ319933400CN) for over 1 month and still haven’t received anything. Tracking information states that it was “in transit” on Sept. 17th, but there have been no updates since then. I order quite often from China and all vendors use China Post, but I’ve never had to wait this long to receive my packages- please let me know what is going on and when I can expect to receive it.

zakaria 10/22/2020 1:52:41 PM

Hi team china post

I want to ship computer parts via china post from china to morocco and I want to know if there is any restrictions against shipping computer parts

The computer parts are ;
Motherboard
Processor
Fan
Solid state drive (ssd)
Power supply
Graphic card
Ram

Kind regard
zakaria

SM 10/23/2020 12:07:54 AM

Hi there, my tracking number is EB729416940CN The tracking shows its waiting for airlines departure since 6th October and there has been no update since then. Can someone please help.
Thanks

jfinlayson 10/27/2020 8:45:21 AM

Hi - My parcel AS445776563CN says arrived in UK and completed, however it hasnt been delivered by Royal Mail and I have no tracking info for that. So I think its stuck at the Transhipment Centre somewhere. Please can someone help, this is an expensive item!
Thanks, John

Danijel 10/27/2020 1:39:04 PM

Hello, do u know maybe what happened with this package RV344912675CN

Thanks

Daisy 10/27/2020 9:24:01 PM

Hi Danijel,

According to the latest tracking information, it couldn't be passed the check and is stuck at the customs now. You couldn't receive it. It will be delivered to the seller. You need to contact the seller to give you a solution (refund you or send it again to you) as soon as possible.

Chloe 10/29/2020 4:58:02 PM

Hi,
My package LZ353165693CN hasn’t had any new updates in 3 weeks, would you be able let me know what’s happening?

Many thanks

Daisy 10/29/2020 5:50:08 PM

Hi Chloe,

It was delivered by airline on October 8 and usually takes about 30-60 days to have update showing it arrives in UK after it was delivered by airline. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

Danny 11/6/2020 11:35:58 PM

I would like to knoe where is my parcel. It is send from pakistan to guang zhou. Been at customs since oct. 22 no updates after that.
Tracking number - EB017810325PK

Danny 11/6/2020 11:36:12 PM

I would like to knoe where is my parcel. It is send from pakistan to guang zhou. Been at customs since oct. 22 no updates after that.
Tracking number - EB017810325PK

Alie 11/9/2020 11:01:30 PM

My parcel track no is VR354160613YP. I made an order about half a month now and my parcel is not delivered yet. I did use this track number to locate my parcel several times but the status has always been in transit. Then I realised that only postal code and block no as well as my contact number was shown in the voice. The unit no was missed out for some reasons. Is it possible for me to still get my parcel and is that the reason why there’s a delay?

Taniya 11/12/2020 5:44:09 PM

Hi I have been waiting for my order for 3 months now. Can you check this tracking number and give me a feedback LH801798433CN

Clara 11/16/2020 5:44:42 AM

Hi, good day,
I ordered a package from china 14th october and I have no idea where is, there're no recent news in the track app, and here in spain de post company have also no idea, They told me that is not here in spain.
The tracking codes are: LZ378228235CN
And LZ378228244CN

Daisy 11/16/2020 7:10:04 PM

Hi Clara,

They were handed over to the carrier transport on October 14 and usually takes about 30-60 days to have update showing it arrives in Spain after it was handed over to the carrier transport. You'd better wait for more days to get update. If there is no update in two months, you need to contact the seller to get a solution as soon as possible.

wanjing 11/23/2020 11:25:29 AM

Hi there,

Please can you help to have a look for parcel AS681429173CN? It has been in the UK sorting center for a month. It seems abnormal situation.

Thank you.

Wanjing

Krutik 11/24/2020 6:46:27 AM

It is Yet Time Possible To Send Register mail with tracking Letter from China to Address In India??

Mpg 12/14/2020 5:33:43 AM

I ordered something the 18th November and there haven’t been any updates since 22th November, and nov it’s 14th December. Could someone tell me where my package is?
EB733038436CN

Daisy 12/14/2020 9:31:23 PM

Hi Mpg,

It's still in transit and hasn't arrived. Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update.

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