Call China Post

Asked by don | 1/18/2019 11:49:06 AM

exactly what number do I call from USA to speak with China Post to find out where my package is? UH014819118US

Track Your Package

30 Answer(s)

Jessica 12/21/2020 3:05:28 AM

I ordered christmas gifts way back October and none of them was delivered. Tracking number indicates that they’ve arrived in the country WEEKS ago. What’s the hold up???? It’s already christmas week and they’re still not here!
RV515667474CN
RE153620009CN
RE152915894CN
RE150192371CN

MCR 12/21/2020 3:54:29 PM

Good afternoon, 

I ordered an item on Amazon on November 28th in hopes of getting it for someone for Christmas.

However, the estimated arrival to the usps keeps going up 1 day every day. It appears to be stuck in China. I did not know the seller was going to ship from China. USPS shows I cannot refuse delivery of something international. I want to refuse it from China Postal while it still has it.

How do I cancel or refuse this parcel?

I want a refund for the item with this tracking number:
LY571630666CN

Alexey 12/25/2020 4:05:22 AM

My parcel RO198166248RU has been handed over to customs on December 19. Is everything OK with it?

Karena 12/28/2020 7:37:20 AM

Tracking no: LZ532726288CN
Deliveryman did not contact me and the delivery fails. Now the parcel is not in the local postal office, please investigate where's the parcel. And please rearrange delivery.

SylviaKing 12/29/2020 2:06:38 PM

I had order 4 lacewig on December 3 for $59 and 97 cents my email is ksylvia850@gmail.com and my address is 749e133st Chicago LI 60827

amine 1/4/2021 12:36:51 PM

I have not received my package I can have more information where is it please and how much it arrives plz
Code: RV519640432CN

Mohammed Imtiyaz 1/5/2021 4:33:43 AM

Dear sir i still not received my parcel. please any update. Tracking # RE035090032CN. thanks for your support.
2020-04-30 06:57:23 Departure from Regional Sorting CenterNanyang
2020-04-27 16:38:41Arrival at Regional Sorting CenterNanyang
2020-04-27 10:19:15Departure from Regional Sorting Center
2020-04-27 03:55:38Arrival at Regional Sorting Center
2020-04-27 03:30:37Departure from Regional Sorting CenterZhengzhou
2020-04-25 20:18:12Item Returned from Customs?Zhengzhou
2020-04-25 18:30:50Arrival at Regional Sorting CenterZhengzhou
2020-04-25 17:58:21Departure from Regional Sorting Center
2020-04-25 15:01:19Arrival at Regional Sorting Center
2020-04-24 17:05:19Departure from Regional Sorting CenterGuangzhou
2020-04-21 23:18:05Arrival at Regional Sorting CenterGuangzhou
2020-04-20 20:26:05Departure from Regional Sorting Center
2020-04-20 16:28:06Arrival at Regional Sorting Center
2020-04-20 16:14:14Departure from Regional Sorting CenterZhengzhou
2020-04-18 19:04:37Depature from Local Sorting CenterNanyang
2020-04-18 12:27:46Arrival at Regional Sorting CenterNanyang
2020-04-18 07:05:55Departure from Regional Sorting Center
2020-04-18 04:29:37Arrival at Regional Sorting Center
2020-04-18 03:32:18Departure from Regional Sorting CenterZhengzhou
2020-04-17 08:38:36Item Returned from Customs?Zhengzhou
2020-04-17 08:05:08Item Presented to Customs?Zhengzhou
2020-04-17 04:13:10Arrival at Regional Sorting CenterZhengzhou
2020-04-16 17:29:41Departure from Regional Sorting Center
2020-04-16 16:17:08Arrival at Regional Sorting Center
2020-04-15 17:10:21Departure from Regional Sorting CenterGuangzhou
2020-03-21 05:49:20Arrival at Regional Sorting CenterGuangzhou
2020-03-21 00:31:58Departure from Regional Sorting CenterBeijingCity
2020-03-17 23:38:50Arrival at Regional Sorting CenterBeijingCity
2020-03-17 01:52:20Arrival at Regional Sorting CenterZhengzhou
2020-03-17 01:22:38Departure from Regional Sorting CenterZhengzhou
2020-03-14 20:30:46Depature from Local Sorting CenterNanyang
2020-03-14 18:14:21Package ReceivedNanyang

Carol 1/11/2021 3:23:52 AM

Hi, I’m from Italy.
The package does not moving since 17th of December.
Number is: EB734584680CN
Can you please let me know where my order is and how long it will take to reach me?

amine 1/11/2021 12:56:12 PM

i haven't received my parcel it's been 2 months me nothing has been blocked in the dispatch center i can get more information where is please and how much will it arrive plz

RV519640432CN

amine roudami 1/11/2021 12:57:05 PM

Plz .i haven't received my parcel it's been 2 months me nothing has been blocked in the dispatch center i can get more information where is please and how much will it arrive plz
RV519640432CN

Daisy 1/11/2021 7:26:04 PM

Hi amine roudami,

It's in the middle location now. To my experience, it takes about another 20-40 days to reach Italy. You'd better wait for more days to get update.

Srishti 1/12/2021 5:43:19 PM

Where is my order - LH803624418CN

Amber 1/13/2021 8:27:08 AM

EB734294095CN

Tracking has not updated since December 9th? How is that even possible ? I ordered this on December 7th and I have no idea where my package is or if I’m even going to get it what is going on

Amber 1/13/2021 8:27:27 AM

EB734294095CN

Tracking has not updated since December 9th? How is that even possible ? I ordered this on December 7th and I have no idea where my package is or if I’m even going to get it what is going on

Daisy 1/14/2021 12:01:07 AM

Hi Amber,

Shipping is taking longer due to the pandemic. The delivery time for EMS packages couldn't be guaranteed now. It may be delayed. You need to wait for more days to get update. If you couldn't receive it in time, you need to contact the seller to reflect the problem and get a solution as soon as possible.

govind 1/20/2021 4:29:04 AM

hello sir, I need to post my laptop and my phone from china(zhengzhou) to india(tamilnadu), I need to know how much it cost?, i cant go to get it personally due to covid

govind 1/20/2021 4:29:30 AM

hello sir, I need to post my laptop and my phone from china(zhengzhou) to india(tamilnadu), I need to know how much it cost?, i cant go to get it personally due to covid

Marian 1/21/2021 4:32:37 PM


Hi

Please could you tell me where is now my package? I am ordered it in August but now is January. Please if you have my package could you send me it ASAP? Or if you know where is the problem please explain me it.

Tracking number: RY518719065CN
Thank you

Gia 1/27/2021 4:40:56 PM

hello why my package is not delivered yet, this is the number WI002189535660FPL and WI001870199174FPL thank you

Daisy 1/28/2021 4:14:23 AM

Hi Gia,

What's the courier for these two packages (WI002189535660FPL and WI001870199174FPL)?

Extrove 2/2/2021 7:03:43 AM

Hello,

My package stuck? I don’t know what to do. Because seller says it’s in Germany but Germany Frankfurt post says in transit ??

LZ601059865CN

AnnaM 2/3/2021 2:41:00 PM

I sent a parcel to my son in Ningbo, China on December 9th 2020 and to date it's still not been delivered. Tracking indicates it's being held in Ningbo customs. Please help me to arrange delivery of this parcel.

Thank you. Tracking number is CF137807212AU

Eden Meiron 2/4/2021 2:19:30 AM

Hello,
I wanted to find out about Order
LZ569551372CN . I would be happy if you find out when the package should arrive. The package is currently in China and awaits a flight from December 30th. I wait for this package from Dec 11 and I would be happy for an answer and help.
Thank you!

AnnaM 2/5/2021 4:07:40 PM

I asked a question regarding Tracking number CF137807212AU as it's been undelivered since December 22nd last year. My son went to pick it up on February 5th and was told he couldn't do so. Can you please help with some guidance on how to retrieve this parcel.

Thank you

KD 2/24/2021 10:11:01 AM

I’m in China. My package from USA is being held by customs in Hefei.. that’s just 30 minutes away from me by fast train and it’s over 3 weeks now! What number do I call or can send me the location of the office and I’ll go pick up my package myself?

Bimbim 3/5/2021 1:59:57 AM

LZ693542059CN and LZ842870379CN
Still to wait for picking up can someone explain
:)

Pauwtk 3/15/2021 1:36:57 AM

Hello. Where is my package? Number RV532687068CN

I ordered three months ago and still didnt recive it. It should take originally 12-18 days according seller, so where is the problem. If the item is lost, i want refund!!!

pskr1 3/15/2021 1:45:47 AM

HHello. Package Number RV532687068CN. Where is my parcel?

I ordered three months ago and still didnt recive it. It should take originally 12-18 days according seller, so where is the problem. If lost, i wanna refun

Daisy 3/15/2021 10:15:36 PM

Hi pskr1,

It has been in Prague since Jan. 29. It's not normal that it's still not delivered by Czech Post. You need to contact the seller to reflect the problem and get a solution as soon as possible.

Yordan 3/18/2021 1:08:28 AM

Hi can you check what happened with my package there is no update since 6 of February this os my trucking number LZ659198582CN thanks

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