I dispatched 5 parcels from China to Pakisan in June July and recently after a wait of 6 months receive just one parcel. I dispatched in a box and receive my things in a sack. Almost 20% of the things are missing from the parcel. Now who is responsible for the loss? I think due to the large duration of time the box got damaged and the cargo officials have transffered the things to a sack. Same is the case with one of my friend. She got 3 parcels and many things are missing due to transfer from box into sack. Now who will compensate for the lost things or is there any possibility that we get back those lost things?? Please tell china post not to transfer things in sack instead transfer the box into sack. Please please do not open the box. There are many small and expensive things in the box.

×2 items brought and paid ,unable to track.

Hi, Its related question which I asked yesterday.

1.
but that 已交航空公司运输 step was on 11/4...
its still same until now...
why..? why they don't send...?
and some of parcels have same 已交航空公司运输 steps 2 times or more. (for example this one : RG641730045CN)
why? what happened?
please tell me..

2.
and also the parcel which I sent on 11/11 is already in Korea.. (RG653043145CN/RG651638045CN/RG655216895CN)
I think there is some problem..

3.
some of parcel is big and some of them are small..
but only big one arrived .. I think they could lost my parcels.. because its really small.
When can i know if they lost or not?

4.
If they lost, how can I get refund?
I send parcels via 4PX. where can I get a refund, when, how?

Thank you very much.
please reply asap..